Useful Information

 Visiting hours and Visiting Etiquette

Image Visiting hours and Visiting Etiquette
All relatives and friends of patients are welcome in the ward at the times indicated (click here).
We ask all our visitors to keep noise down to a minimum so as to not disturb others and to comply with the requests made by Medical Practitioners and Hospital Staff.
Only 2-3 visitors are allowed at one time.
It is not recommended for children under 12 to visit the hospital.
Any special needs will be agreed with the head nurse who can, as appropriate, release authorized permits.
Visitors are asked to consult nursing staff before giving patients gifts of flowers as they will ensure proper placement and care.


Visitors are asked to show respect and not sit on the patient’s bed nor place bags, coats and other items on it as well as not to bring wet umbrellas in hospitals wards.

Use of mobile phones
Visitors are also asked to use their mobiles only when strictly necessary and after prior authorization from the hospital staff.
It is absolutely forbidden to use mobile phones in nursing and diagnostic areas (radiology, laboratory, clinics) or where there are electromedical equipment, because they can interfere/impede with the magnetic field.

 BAR service

Image BAR service
There are two Bars present in the hospital for refreshments.
Bar "Armando" is located on ground floor and can be reached from the Main hall.
It is opened from 6.30 to 20.00 from Mondays to Fridays, and Saturdays and Sundays from 06.30 to 19.00.
The bar and diner "Meeting Cafè" is situated inside the Convention Centre on ground floor -2, via QT elevator or via the entrance Via Fermo Ognibene, 23.
It is opened from 6.00 to 19.00 from Mondays to Fridays, and on Saturdays from 7.00 to 15.00. It is closed on Sundays.

 Religious services

The chapel, located on the ground floor is opened from 7.00 to 19.00
Mass is celebrated on:
Public holidays at 09.00 and 11.00
Weekdays at 7.30 and 18.30
The 7.30am Mass is not celebrated during the month of August
The Rosary is cited every day at 18.15 in the Chapel.
Sacramental requests may be made to the Head Nurse of Hospital ward.


Image Parking
Visitors may park in Via De Vitis, near the entrance of the main road to Via Chianesi
in the car park located on Via Fermo Ognibene, just behind the Institutes.
Disabled parking are available to disabled permit holders. Special temporary permits are made available for patients treated at our Institute, who have been issued them by the heads of oncology and radiotherapy departments corresponding with therapeutic cycle in progress. Parking spaces are reserved near the main entrance and in the underground car park (located on the floor -1, lifts available).


People in need and have difficulty walking can go to the entrance of Via Fermo Ognibene, 23, where an attendant will take heed and accompany the patient to the hospital ward providing wheelchair assistance.


 Free Shuttle Service

Image Free Shuttle Service
Free bus/shuttle service is offered to facilitate the tranfers between the Regina Elena National Cancer Institute - San Gallicano Dermatological Institute and Metro B "Eur Fermi train station".

The shuttle service continuously runs from 7.30 to 15.00 from IFO to Metro B (Eur Fermi station) and vice versa.

Download the shuttle service program with all the info


 TAXI services

At the Information Desk in the main hall of the Hospital and in the Convention Centre an automatic call taxi system is active. Ask the staff, the service is free.
Alternatively, call the taxi service numbers below:


063570 - from 064 994 to 064 157 - 066645 to 065551

 News Stand

Newspapers and magazines are available at the newspaper agency located in the main lobby.
The newspaper agency is opened on Mondays to Fridays from 7.00 to 17.00, Saturdays and Sundays from 7.00 to 13.00.


A newspaper employee passes through the wards on Mondays to Fridays from 8:00 am to 9:00 am.

 TV room service

All hospital rooms are equipped with a TV set and a remote control. Disposable headsets are also available. TV headsets and remote controls can be obtained from the desk located adjacent to the main hall on Mondays to Saturdays from 9:00 to 1:30 pm and from 2:00 pm to 5:30 pm. 


On the side of the main entrance there is a letter box for posting letters. No postage stamps are on sale at the Institute.

 Banking services

Opening hours:
- Mondays to Fridays from 8:25 to 13:35
- In the afternoons from 14:40 to 16:00
- On the eve of festive seasons from 08:25 to 11:00
An ATM (Banca di Roma) is located in the Main Hall near the Hospital Admissions Desk.